Notice of Privacy Practices
Your privacy is important to us at Prime Medical, and we respect and strive to protect your privacy. Prime Medical may use or share your information to provide you with health benefits. We want to let you know how your information may be used or shared. Protected Health Information (PHI) means health information that includes your name, member number, or other identifiers.
Why does Prime Medical use or share our patient’s PHI?
• To provide for your treatment.
• To review the quality of the health care you receive.
• To explain your choices for health care.
• To use or share PHI for other purposes, as required or permitted by law.
When does Prime Medical need your written authorization (approval) to use or share your PHI?
Prime Medical needs your written approval to use or share your PHI purposes not listed above.
What are your privacy rights?
• To review PHI.
• To obtain a copy of your PHI.
• To amend your PHl.
• To ask Prime Medical not to use or share your PHI in certain ways.
• To obtain a list of certain people or places we have given your PHI.
How does Prime Medical protect your PHI?
Prime Medical uses many ways to protect your PHI. Including PHI in written, spoken, or electronic format.
Some ways Prime Medical protects PHI:
• Prime Medical has policies and rules to protect PHI.
• Prime Medical limits who may see PHI. Only Prime Medical staff with a need-to-know basis may access it.
• Prime Medical staff is trained on how to protect and secure PHI.
• Prime Medical staff must agree in writing to follow the rules and policies that protect and secure PHI.
• Prime Medical secures PHI in our computers, kept private by using firewalls and passwords.
What must Prime Medical do by law?
• Keep your PHI private.
• Give you written information, such as this Notice of Privacy Practices, on our duties and privacy practices about your PHI.
• Follow these terms of our Notice of Privacy Practices.
What can you do if you feel your privacy rights have not been protected?
• Ask to speak to the Privacy Officer at Prime Medical.
• File a complaint with the Department of Health and Human Services.
We will not hold anything against you. Your actions would not change your care in any way. We will be happy to answer your questions, as we value all of our patients at Prime Medical.